Frequently Asked Questions
489 College St, Unit #304; College & Bathurst
Hours of Operations:
Mon – Sun, 8am – 9pm (By appointment only, no walk-ins)
Direct Billing FAQ
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Yes, we offer Direct Billing! We offer a range of treatments from registered practitioners, including Massage Therapy, Acupuncture, Physiotherapy and Chiropractic.
To confirm your specific coverage details, you must connect directly with your insurance provider. We are unable to confirm your insurance details for you, and are are not responsible if your insurance does not cover the session.
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It’s easy! Send us an email at contact@torontocommunitymassage.com (West end) or contact@community-rehab.com (East end) before your appointment, and a member of our admin team will send our intake form to you in an email via Jane app.
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We are only able to process your Primary insurance. You'll be able to submit the claim to your Secondary insurance and/or HSA using the receipt we will email to you after your Primary insurance is processed.
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Absolutely! Please communicate that you’d like a detailed receipt in your “Reason For Visit” notes when you book your appointment or let a member of our team know, and we’ll be sure to email you a detailed receipt after your appointment finishes.

